Privacy Policy

1. Introduction

Smart Skill Institute respects the privacy of students, teachers and other users of our Online Course App.

This Privacy Policy explains the types of information that may be collected through our platform, why we use that information and how it is handled.

2. Information We May Collect

Depending on how you use the platform, we may collect information such as:

• Name
• Mobile number
• Email address
• Username and account information
• Student or teacher profile information
• Educational or course-related information
• Course purchases and transaction references
• Course progress and learning activity
• Course ratings and reviews
• Technical information necessary for security, functionality and notifications

3. How We Use Information

Information may be used to:

• Create and manage user accounts.
• Provide access to purchased or available courses.
• Maintain course progress and learning records.
• Process and verify transactions.
• Provide certificates and other course-related services where applicable.
• Send important account, course or service notifications.
• Provide customer support.
• Detect misuse and protect the security of the platform.
• Improve our educational services and platform.

4. Payment Information

Payments may be processed through authorized third-party payment service providers.

Smart Skill Institute may receive transaction-related information such as payment status, amount and transaction reference required to confirm and manage purchases.

5. Notifications

Our application may use device notification services to send important information relating to your account, courses, learning activities or platform services.

Where device permission is required, notifications are subject to the permission settings available on your device.

6. Sharing of Information

We do not sell users' personal information.

Information may be shared with service providers where reasonably necessary to operate the platform, process payments, provide communications, maintain security or deliver other requested services.

Information may also be disclosed where required by applicable law, legal process or competent authorities.

7. Data Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure.

8. Account Security

Users are responsible for maintaining the confidentiality of their account credentials and should not share their password or login access with unauthorized persons.

9. Data Retention

We may retain account, transaction, course and related records for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, prevent misuse and meet applicable legal requirements.

10. Children's Privacy

Some educational services offered through Smart Skill Institute may be intended for school-age students.

Where a child uses our services, a parent or legal guardian should supervise the child's registration and use of the platform where appropriate and provide any consent required under applicable law.

11. Third-Party Services

Certain platform functions may depend on third-party services such as payment processors, hosting, communication or notification providers. Their handling of information may also be governed by their respective privacy policies.

12. Your Requests

You may contact Smart Skill Institute regarding questions about your personal information or to request appropriate correction or other assistance concerning your account information.

We may need to verify your identity before processing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or applicable requirements change. The latest version will be published on this page.

14. Contact Us

For privacy-related questions or requests:

Smart Skill Institute
Head Office: Sainthia, Birbhum, West Bengal, India
Mobile: 9434525562
Email: smartskillsnt@gmail.com