Terms & Conditions

1 Introduction

These Terms & Conditions govern access to and use of the Smart Skill Institute website, online learning application, student and teacher dashboards, recorded courses, lessons, certificates, support services and other associated digital features and services collectively referred to as the "Platform".

References to "Smart Skill Institute", "we", "us" or "our" in these Terms refer to Smart Skill Institute.

References to "user" or "you" may include students, teachers and other persons who access or use the Platform.

2 Acceptance of Terms

By registering an account, logging in, purchasing or accessing a course, uploading content, or otherwise using the Platform, you acknowledge that you have read and agree to comply with these Terms & Conditions.

If you do not agree with these Terms, you should not use the Platform.

3 Eligibility and Registration

Users must provide accurate, current and genuine information when creating or updating an account.

Where a student is a minor, use of the Platform and purchases made through it should be carried out with the involvement or authorization of the student's parent or lawful guardian where required.

We may request additional information where reasonably necessary for account verification, payment processing, platform security or compliance purposes.

4 User Accounts

• Each user is responsible for maintaining the confidentiality of their login credentials.
• Users should not disclose their password or provide unauthorized access to their account.
• Accounts may not be sold, transferred, rented or used by another person without authorization.
• You are responsible for activity carried out through your account where that activity results from your failure to protect your login credentials.
• Users should promptly contact Smart Skill Institute if they believe their account has been accessed without authorization.

5 Student Accounts and Learning

Students may use the Platform to browse available courses, access eligible free lessons, purchase courses and access learning content associated with their account.

Paid course access becomes available after successful payment and confirmation by the Platform, subject to the access period and conditions displayed for the relevant course.

Course access is intended for the registered student's personal educational use and should not be shared with unauthorized users.

6 Teacher Accounts

Eligible teachers may register on the Platform and may be permitted to create, upload and publish educational courses or lessons, subject to applicable account requirements and Platform approval.

Teachers are responsible for the accuracy, educational quality, legality and appropriateness of the content they submit.

Teachers must have the necessary rights, licences or permissions for any text, images, video, audio, documents or other materials included in their courses.

Smart Skill Institute may review, request changes to, approve, reject, temporarily disable or remove teacher-submitted content where reasonably necessary for quality, safety, legal compliance or enforcement of Platform policies.

7 Teacher-Created Content

Teachers remain responsible for ensuring that the content they upload does not infringe copyright, trademark, privacy or other rights belonging to another person or organization.

By submitting content for publication on the Platform, the teacher authorizes Smart Skill Institute to host, store, process, display and make that content available through the Platform as reasonably necessary to operate and provide the relevant course and Platform services.

Teachers must not upload pirated, copied, misleading, unlawful, harmful or otherwise unauthorized content.

8 Courses and Course Information

Course descriptions, subjects, prices, instructors, lessons and other information may vary between courses.

Users should review the available course information before purchasing.

Smart Skill Institute may make reasonable changes to the presentation, organization or technical delivery of Platform content when required for operational, technical, quality or compliance purposes.

9 Recorded Lessons and Personal Use

Recorded lessons and course materials provided through the Platform are intended for educational use by authorized users.

Unless expressly permitted, users must not:

• Screen-record or otherwise make unauthorized copies of protected lessons.
• Download content through unauthorized methods.
• Re-upload course videos to another website, application or social media service.
• Sell, rent, sublicense or commercially distribute course materials.
• Share paid course content with persons who have not obtained authorized access.

10 Course Prices and Payments

Some courses and services offered through the Platform require payment.

The applicable price will normally be displayed before a user completes a purchase. Users should review the course, price and other relevant purchase information before making payment.

Payments may be processed using authorized third-party payment gateways, banks, UPI services or other payment service providers.

A payment will be treated as successfully completed after the Platform receives appropriate payment confirmation.

11 Refunds and Cancellations

Refund and cancellation eligibility is governed by the Smart Skill Institute Refund & Cancellation Policy applicable at the time of the transaction.

Users should review that policy before purchasing a paid course or service.

Where a refund is approved, processing time may also depend on the relevant bank, payment gateway or payment service provider.

12 Teacher Earnings and Payments

Where the Platform offers teachers earnings, revenue sharing, commissions or other payments, the applicable amount, eligibility, calculation method, payment conditions and processing requirements will be governed by the teacher terms, Platform rules or information applicable to that program.

Payments may be subject to verification, successful course transactions, applicable refunds or reversals, account status and other legitimate adjustments.

Teachers are responsible for providing accurate payout information and any information reasonably required to process eligible payments.

13 Certificates and Learning Records

Certain eligible courses or learning activities may provide certificates or other records of completion where that feature is expressly offered.

Certificate eligibility may depend on the applicable course requirements, assessments, completion criteria or other conditions communicated for that course.

A Platform certificate should not be represented as a government, university, statutory or professional qualification unless it is expressly identified as such.

14 AI and Automated Learning Features

The Platform may provide automated or artificial-intelligence-assisted educational features, including practice, feedback, language assistance or similar learning tools.

Automated responses may occasionally contain errors or incomplete information and should be treated as educational assistance rather than guaranteed professional or expert advice.

15 Platform Communications and Notifications

The Platform may send service-related communications such as account notices, purchase information, course updates, support replies and security notifications through available communication channels.

Delivery of push notifications and other communications may depend on device settings, network availability and third-party communication services.

16 Prohibited Activities

Users must not:

• Attempt unauthorized access to another user's account or restricted areas of the Platform.
• Attempt to bypass authentication, payment, course-access or security controls.
• Introduce malware, malicious code or harmful files.
• Use the Platform for fraudulent, deceptive, abusive or unlawful activity.
• Impersonate another person or provide deliberately false account information.
• Copy or redistribute protected course materials without authorization.
• Interfere with the normal operation or security of the Platform.
• Use automated methods to extract or collect Platform content in violation of applicable rights or restrictions.

17 Intellectual Property

The Smart Skill Institute name, logo, branding, Platform design and institute-created materials are subject to applicable intellectual property rights.

Course content created by teachers or other content owners remains subject to the rights of the respective rights holder.

Access to content through the Platform does not transfer ownership of that content to the user.

18 Account Restriction or Suspension

Smart Skill Institute may restrict, suspend or terminate access to an account where reasonably necessary because of suspected fraud, security risks, serious or repeated violations of these Terms, unlawful activity or misuse of the Platform.

Where appropriate, we may investigate or request information before taking or reviewing such action.

19 Third-Party Services

Some Platform functions may depend on third-party services such as payment gateways, hosting providers, notification services or other technology providers.

Those services may be governed by their own terms, privacy practices and technical availability.

20 Platform Availability

We aim to keep the Platform functioning and available. However, continuous or uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, upgrades, technical problems, internet connectivity, third-party services, security issues or circumstances outside our reasonable control.

21 Educational Results

Courses and learning materials are intended to support education and skill development.

Individual learning outcomes depend on several factors, including participation, practice and personal circumstances. Accordingly, enrollment in or completion of a course does not by itself guarantee any particular academic result, examination result, employment opportunity or other outcome.

22 Limitation of Liability

To the extent permitted by applicable law, Smart Skill Institute will not be responsible for losses caused solely by circumstances outside its reasonable control, including failures of a user's device, internet connection or independent third-party services.

Nothing in these Terms is intended to exclude or restrict any right or liability that cannot lawfully be excluded or restricted under applicable law.

23 Privacy and Personal Information

Information provided through the Platform is handled in accordance with our applicable Privacy Policy and legal requirements.

Users should review the Privacy Policy for information about the types of data collected and how information may be used in connection with Platform services.

24 Changes to the Platform and Terms

Smart Skill Institute may update the Platform and these Terms & Conditions from time to time to reflect changes in services, technology, operational requirements, policies or applicable legal requirements.

When these Terms are materially updated, the revised version and revision date may be published on this page.

25 Applicable Law and Disputes

These Terms are intended to operate in accordance with applicable laws in India.

Users are encouraged to contact Smart Skill Institute first regarding a complaint or dispute so that the matter can be reviewed and, where possible, resolved through the available support process.

Nothing in these Terms limits any rights or remedies available to a consumer under applicable law.

26 Contact Us

If you have questions about these Terms & Conditions or your use of the Platform, you may contact: